岗位详细需求：
Account Receivable
? Perform daily collection activities such as email and outbound call with customers
? Reconciliate AR with customers on a regular basis
? Monitor for customer credit exposure, overdue status, potential collection problems, and release on credit hold
? Resolve customer dispute by working closely with Sales, Customer Service, and Trade Marketing groups
? Work with cash application analyst of payment posting based on customer remittance advice in an accurate and timely manner
? Work with credit analyst of credit limit and risk category
? Prepare month end AR reports and AR forecasting as required
? Assist team lead in achieving KPI of ITC team, and analyze the result
? Assist in period end closing activities and liaising with other team member as required
? Assist in update of process documentation and/or SOPs as required
Audit and Compliance
? Ensure current processes, operations, systems, databases and information security are up to date and comply with proper accounting and legal principles/ policies/procedures, including
GAAP, Company WWP (worldwide procedures), SOX and others
? Support auditors and legal authorities with the execution of required activities - ensure staff and information are available as required
Customer Service
? Deliver service excellence and
satisfaction maximize customer service and
? Develop effective working
relationships with key stakeholders (external / internal customers, co-workers)
? Maintain professional attitude during service delivery and resolution of issues
? Ensure that service levels and targets are met as per Service
Level Agreements
? Perform problem tracking and ensure that issues are escalated in a timely manner and properly documented, prioritized, tracked, and resolved
Continuous Improvement
? Identify opportunities for continuous process improvement and innovate solutions so the team can operate in an efficient and cost effective manner
任职要求：
Qualifications
? At least University Qualification
? At least 1 - 2+ year experience in the Accounts Receivable (AR) or finance processing function
? Experience in shared services center of a multinational corporation desirable
? Ability to read and write English with basic conversational skills
? Special language skills - ability to read, write and speak Korean
