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韩语客服 Korean Customer Service Advisor

珐菲琦(上海)电子商务有限公司
13K-16K |  上海市-静安区 |  工作经验: 1-3年 |  学历: 本科 |  语言: 韩语/朝鲜语 英语/六级

职位亮点:15k 月薪左右 *13个月 + 年终奖 + 股票

发布时间:10天前

The Role:

Reporting to the Customer Service Supervisor , you will have the opportunity to gain excellent hands-on experience in a fast-paced fashion e-commerce environment , which wibroaden as the team grows.


Responsibility:

Your responsibilities include and are not limited to the following:

● Ensur'ng the hiohest evels of customer service are delivered to both our consumers and partners at all times and via every communication channe

● Respond to customer enquiries via several channels (WeChat, Email and Telephone)

● Provide information regarding products/services and other related enquiries

● Be the face of Farfetch to our customers and partners alike

● Working hour: 08:00-17:00 Monday to Friday

● Other tasks assigned by supervisor


Who You Are:

● Korean nativ sneaker idea lv with minmum of 2+ vears experience in customer service preferablv in a uxury fashion reta

hospitalitvore-commerce

environment

● Excellent verbal and written communication skills in English, Korean and Mandarin

● Ability to work under pressure in a fast-paced environment

● Confident and articulate

● Good understanding of fashion/fashion brands

● Proficient user of lT systems, both customer service specific and windows packages

● Ability to exceed customer expectations

● Excellent listening skills

● Hardworking and passionate

Farfetch有限公司是全球知名的奢侈品时尚技术平台。出于对时尚的热爱,José Neves于2007年创办了Farfetch,并于2008年正式在伦敦上线。Farfetch最初的定位是全球性奢侈品和精品时尚购物网站,如今,Farfetch的用户来自190个国家,所销售的产品来自50个国家、2900多家潮流的奢侈品买手店和品牌。通过这个聚合型的平台,为消费者提供极为丰富的奢侈品选品,以及优质的服务,为消费者营造独特的购物体验。Farfetch 亦将通过“未来商店”、Farfetch  Black  &White 解决方案、Browns,Stadium Goods以及Curiosity China几大业务部门,继续加大创新投资,开发关键技术和解决方案,为全球奢侈品行业提供服务。


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珐菲琦(上海)电子商务有限公司
规模:150-500人
领域:奢侈品电子商务平台
官网: https://www.farfetch.cn/
公司地址:上海市静安区城区新闸路669号
工作地址:上海市静安区城区新闸路669号

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